5 Core Capabilities

FNOL

Dedicated insurer branded digital and telephone solution

TRIAGE & ESTIMATION

Digital triage and estimate

AUTHORISED ASSESSMENT

Through digital & local authorised assessors

PDR/REPAID

Facilitate repairs

SETTLEMENT

Settle claim within guidelines of your insurance product

Customer Centricity

The platform has the customers at the centre, starting with an omni-channel pre-event warning, alerting the insured of a pending hail event so pro-active action can be taken in affected areas. 

Fast Response

Post event, the platform provides a First Notice of Loss service, ensuring the customer can register their claim either online or through a specialised call centre with no delay.

Digitally Led

The latest technology is employed for fast and accurate claims estimation. Data captured is fed into the insurer's system, 

accessible via the client portal allowing for live status updates. 

Transparent

At every stage the customer can track the progress of their claim ensuring the best possible customer experience, driving customer advocacy for the insurer's brand.