About Us

Our Organization

 

The Claims Bridge International is led by an experienced team of U.S. and international insurance, reinsurance, claims and repair executives. The combination of capabilities and experience of the team delivers a best-practice partner CAT auto hail claims solution to insurers

 

The team joined forces to “reimagine” catastrophic auto hail claims and find a better way of handling these events for our insurance clients, leading to better outcomes for their reinsurers, brokers and customers.

 

Key experience includes:

 

  • Claims management, both on the insurer and the supply chain side

  • Advanced triage methodology that has been developed from deep PDR and conventional repair experience

  • Establishing off-site assessment solutions, including automated or desktop review

  • Building multi-channel, outsourced digital solutions for customers, insurers and repairers

  • Creating technology solutions for each stage of the process

Bill Park, President America

25+ years as an entrepreneur and innovator, founding multiple businesses, including a $100M Management Service organisation. He has been involved  in technology development, insurance, real estate and private client consulting across a number of industries.

David McDonald, President International

20+ years COO roles with iconic insurance and energy clients, driving innovation in customer experience and omni channel operating models at scale. Expert in all aspects of Business Process Outsourcing (BPO) and Contact Centre Management

Stuart Blake, President Asia Pacific

20+ years CEO roles with Australia's largest general insurers and largest conglomerate, managing ionic insurance brands and leading one of the fastest insurance start ups in the world

Jerry Volquardsen, SVP Operations

26+ years in the Paintless Dent Repair (PDR) Repair Business, with the last 17 years in Catastrophic Hail Technologies and Innovations

Michael Crouch, SVP Commercial

20+ years experience as an actuary/reinsurance broker and Executive in the UK, Asia and Australia and New Zealand

Keith Volquardsen, SVP Solutions

7+ years experience in software design. 25+ years repair industry and 14 years PDR industry liaison experience

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David McDonald

President International

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